Terms and Conditions
1. Introduction
These Terms & Conditions govern the access to and use of the MidStay-canary.com platform (the “Platform”).
The Platform is operated by MAJA Living SL, a company registered in Spain, operating primarily in the Canary Islands (“MidStay”, “we”, “us”).
By accessing or using the Platform, you agree to be bound by these Terms & Conditions.
2. Role of the Platform
MidStay-canary.com operates as an online marketplace and intermediary.
- MidStay-canary.com is not a property owner, not a landlord, and not a real estate agency.
- MidStay-canary.com does not provide accommodation.
- Rental agreements are entered into directly between the property owner and the tenant.
MidStay-canary.com’s role is limited to:
- publishing property listings,
- facilitating booking requests,
- enabling online payments,
- providing basic communication tools.
3. User Accounts
Users may register as:
- Property Owners
- Tenants
Users are responsible for:
- providing accurate and up-to-date information,
- safeguarding their login credentials,
- all activity carried out under their account.
4. Property Listings
Property owners are solely responsible for:
- the accuracy and completeness of listings,
- pricing, availability, and house rules,
- compliance with applicable laws and regulations.
MidStay-canary.com reserves the right to:
- review listings before publication,
- edit, suspend, or remove listings at its discretion.
5. Bookings
A booking is created when:
- a tenant submits a booking request, and
- payment is successfully completed through the Platform.
MidStay-canary.com does not guarantee:
- the condition of properties,
- uninterrupted availability,
- the conduct of users.
6. Payments & Commission
Payments are processed through the Platform.
- Payments are received by MAJA Living SL.
- MidStay-canary.com deducts a commission for platform services.
- The remaining amount is paid to the property owner separately.
MidStay-canary.com is not responsible for disputes arising from the stay itself.
7. Security Deposits
Security deposits, if applicable:
- are defined by the property owner,
- are communicated before booking confirmation,
- may be handled manually and outside automated escrow systems.
8. Cancellations
Cancellation conditions are governed by the Cancellation Policy and apply to all bookings.
MidStay-canary.com may assist administratively but does not determine refund eligibility beyond the published policy.
9. Messaging
The Platform provides messaging tools to facilitate communication between owners and tenants.
MidStay-canary.com:
- does not monitor conversations in real time,
- does not guarantee message delivery,
- may access messages only for operational or legal reasons.
10. Limitation of Liability
To the maximum extent permitted by law, MidStay-canary.com shall not be liable for:
- property conditions,
- personal injury or loss,
- disputes between users,
- indirect or consequential damages.